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Shipping Policy

Thank you for choosing SexRealDolls. Not only do we offer high-quality, adorable Adult toys, but we are also deeply committed to protecting small and wild animals. With your support, we can continue our mission to help safeguard wildlife and their natural habitats.

Below is our Shipping Policy, designed to provide you with clear and reliable shipping information for a smooth shopping experience.

1. Shipping Locations

We have the ability to ship merchandise anywhere in the world!

2. Processing Time

  • All orders are processed and shipped within 7 business days after they are placed. We strive to ship all orders as quickly as possible. However, please note that during peak seasons or special promotions, processing times may be slightly longer.
  • Each Adult toys is carefully inspected to ensure there are no defects, and meets our high-quality standards before shipping.

3. Shipping Time

  • Standard Shipping: Once your order has been shipped, the estimated delivery time is 7 business days. Delivery time may vary depending on your location.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping options. The cost and delivery time for expedited shipping will be displayed at checkout.

Please note that shipping times do not include weekends or holidays.

4. Shipping Costs

Shipping costs are calculated based on the size, weight of your order, and delivery address. Here's how we determine shipping fees:

  • Standard Shipping: The shipping cost will be automatically calculated at checkout, based on your address and the weight of your Adult toys order.
  • Expedited Shipping: If you select expedited shipping, the additional fee will be shown during the checkout process.

Shipping fees will be displayed during checkout and may vary based on your address.

5. Tracking Information

  • Once your order has shipped, we will send you a tracking number via email. You can track your Adult toys's shipment through the tracking system provided by our shipping carrier.
  • If there are any issues with your shipment, please contact our customer service team for assistance.

6. Packaging & Eco-Friendly Materials

  • In line with our mission to protect the environment, we use eco-friendly, recyclable packaging materials whenever possible. We strive to minimize plastic usage and ensure that your Adult toys arrive safely without harming the environment.
  • All Adult toys are carefully packaged to prevent damage during transit. Our packaging design is simple, functional, and reflects our commitment to environmental sustainability.

7. Order Issues & Modifications

  • If you need to modify your order (e.g., change your shipping address or update your item selection), please contact our customer service team as soon as possible. Due to our quick order processing, modifications may not be possible once your order is being prepared for shipment.

8. Returns & Exchanges

We want you to be fully satisfied with your Adult toys purchase. If there is an issue with the quality of the product or if you need to make a return or exchange, please refer to our Return Policy. All return or exchange requests must be made within 7 after receiving your order.

9. Customer Support

If you have any questions about our shipping policy, or if you experience any issues with your order, our customer support team is here to help. Feel free to reach out to us via:

  • Customer Service Email: SexRealDolls@gamail.com
  • Customer Service Phone Number:+971 058 1626235

Thank you for your support and for choosing SexRealDolls. We look forward to bringing you more delightful Adult toys while you help support our mission to protect small and wild animals.